Price Match Promise Terms and Conditions
We will match the online price of any store selling Valotin.
To request a price match, please contact our Customer Support Team and we will be happy to assist you.
Please include a link to the relevant competitor's website page which shows the product and price that you want us to match and which meets all our criteria listed below.
We will verify your request and match the price by providing you with a voucher code.
Please read our terms and conditions before requesting any price match request.
- We'll match our competitor’s store or website price.
- The competitor’s product must be brand new, identical to ours, and offered on the same terms.
- We and the competitor must have stock ready for delivery.
- We must be able to verify the competitor’s price and stock position.
- Promotions and temporary price changes can't be matched.
- We'll match the price of a product, not delivery charges or other services.
- Cannot be used with any other offer.
- The competitor must have been trading for at least 3 months.
- Price match requests cannot be submitted retrospectively. You must submit before placing your order and use the code we provide to place it.
- These terms and conditions may change from time to time and you must read them fully before submitting a request.
- We reserve the right to remove this service temporarily or permanently at our discretion.
- We reserve the right to refuse a price match if we feel it does not represent a like for like comparison.
- Cannot be used in conjunction with any other offers or promotions.
- The price match voucher code supplied must be used within 7 days of issue and is not transferable.